General Purpose of Job:

The Director oversees a specific area of service and supports the direct operation of Driscoll Children's Hospital vision of excellent and integrated patient care delivery; designs processes for service delivery; engenders and participates in collaborative decision-making; ensures compliance with established standards; and contributes to creating an environment that fosters patient advocacy, competence, and accountability for patient outcomes at the unit level. 

Age-Specific Competence:

Must demonstrate the knowledge and skill necessary to provide appropriate care to the age of patients served on unit.   Must demonstrate knowledge of the principles of growth and development and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to their needs.   Demonstrates the knowledge and skills necessary to provide for the primary population of patients served in the department.

• Exercising appropriate age-specific communication skills when interacting with customers, patients, and      families.

• Exercising appropriate age-specific safety practices when interacting with customers, patients, and families.

Essential Functions and Behavioral Expectations:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

Maintains utmost level of confidentiality at all times. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.  Assumes 24- hour accountability of specific operational unit. Manages clinical quality and service orientation as measured by patient and/or customer service outcomes.

• Sets and enforces high standards within nursing.

• Incorporates patient and physician needs and concerns into decision-making and organizational action.

Plans, prioritizes and time manages unit goals.

• Identifies the best method for accomplishing long and short-term goals.

• Creates plans and evaluates unit performance objectively.

• Gives people the authority, resources and guidance to make decisions and implement them.

Communicates clearly

• Responds to issues raised by others.

• Ensure that people get the information they need to do their jobs and provides feedback that enhances performance.

Identifies and recruits top talent.

• Selects and hires effective people for their unit.

• Identifies and fills gaps in unit skills and knowledge.

• Effectively markets unit job openings to attract highly skilled staff members to the unit or to Project Teams.

Promotes an environment of accountability.

• Holds self and others accountable for meeting objectives and commitments.

• Adheres to standards even in the face of unforeseen circumstances.

Applies key financial concepts to decision making.

• Develops unit budget both operational and capital.

• Monitors supplies and complies with programs in place that capture charges and usage.

• Completes budget variance reports in a timely fashion.

Motivates and influences others.

• Uses techniques that appeal to reason, values or emotions to generate enthusiasm for work, commitment to tasks, and compliance with requests.

Develops and retains talent.

• Completes and/or delegate personnel performance evaluation and competency assessment.

• Assists people in developing their careers and ensuring that people are prepared to assume additional responsibility.

• Prevents voluntary departures by maintaining a hands on approach to developing people.

Analyzes problems

• Facilitates appropriate risk-management activities in a timely manner.

• Identifies and implements effective and innovative solutions.

Manages vision and purpose of assigned area.

• Leads the process of developing a challenging and realistic vision.

• Ensures that the vision reflects institutional and individual values.

• Establish specific goals to help people connect the vision to the necessary actions and long-term strategies.

Demonstrates initiative

• Recognizes and embraces opportunities for improvement in the service of the unit and hospital goals.

Demonstrates support

• Shows sympathy objectivity and support when someone is upset or anxious and presents a personal or work related problem.

• Demonstrates consideration, patience and helpfulness.

Prevents and manages conflict.

• Facilitates the constructive resolution of conflicts.

• Manages issues and concerns brought forward in a timely manner to avoid escalation into conflict.

Promotes teamwork

• Holds regularly scheduled staff meetings.

• Delegates tasks appropriately.

• Encourages staff participation by assigning tasks to work groups understanding that cooperation is necessary for successful completion of the group effort.

Actively listens to others

• Sets up meetings with staff members.

• Listens and summarizes issues.

• Follow-up in response to issues and concerns brought forward.

Other duties as assigned including rotating as a house supervisor.

Education and/or Experience:

• Bachelor’s Degree/ Master’s preferred.

• Current license State of Texas (if appropriate)

• 5 years related experience in area of expertise preferred.

• Demonstrates strong leadership skills in hospital related activities.

Certificates, Licenses, Registrations

• Licensed in State of Texas as an RN

• NRP Certified

• Certification in specialty preferred