Requisition ID: 2025-50453Location: US-FL-SunrisePosition Type: Full TimeHR Rep / Recruiter: Marcia HarrisonContact: ResponsibilitiesThe IT Service & Support Analyst provides customer service and support to all internal customers while proactively addressing issues and queries, ensuring 100% internal customer satisfaction every time. Activities include resolving requests for support or advice from internal customers via phone, chat, service portal and email; take ownership of and responsibility for requests and prioritizes them in accordance with procedures and SLAs (Service Level Agreements).Single point of contact for all IT Services & Support