Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Responsible for the data collection, entry, documentation, verification, and report coordination for staff and physicians.
Duties and Responsibilities
Generate and compile data on a daily, weekly, and monthly basis as needed for timely upkeep and completion of encounter, supply, and charge reconciliations.
Review data for supplies, procedures, ends of exam, contrast, anesthesia, medical record numbers, patient names, etc. for accuracy of charge capture and supply reconciliations.
Assist with the preparation of reports and analyses setting forth progress, adverse trends and appropriate conclusions in the context of late charges and timely filing for Revenue Management as well as Clinical Staff and Providers.
Recommend new methods for collection and documentation of data to improve processes; write and revise procedural job aides.
Communicate with clinical, financial, and technical staff as necessary to complete and correct missing or late charges and respond to inquiries regarding procedure reports in a timely manner.
Monitor department WQs for each of the labs supported by Heart Center Finance and for late procedure reports.
Post missing supplies on a per request basis; assist with audit inquiries for supplies and procedure charges.
Use advanced Excel functions to highlight disparities in supplies, procedures, etc.
Assist with the preparation of monthly finance reports pertaining to Cost Centers managed by Heart Center Finance.
Assist with monitoring Clinical Staff charges in CVSSU by reviewing documentation to ensure Level of Service Guidelines have been met.
Required Qualifications at this Level
High school education/GED required. Associates degree in related field preferred.
Two years' experience working with data management or related filed preferably in a health care setting.
Knowledge, Skills, and Abilities
Excellent data integrity and data quality improvement skills.
High analytical ability.
Understanding of health care processes and procedures preferred.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.