Hospital Lab Mgr- Houston, Texas - Monday to Friday
Lab Manager for Pathology Lab (Manag er of Core Histology Department)
BASIC FUNCTION: Position is responsible for management of Laboratory operations including supervision of staff and processes, ensuring quality, cost efficiencies and patient (customer) satisfaction for >400 bed hospital or Consolidated Laboratory. Performs certain administrative functions as directed by the Laboratory Director. Represents the Laboratory in the absence of the Director. Delivers certain, appropriate patient care according to the age of the patient/population served
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Must demonstrate knowledge of the principles of growth and development as it relates to the different life cycles. Specific age groups that are served by this position are circled.
Must have 3 to 5 years supervisor experience and histology experience
Four years of experience in the clinical laboratory and demonstrated leadership skills. Demonstrates commitment to the Partners-in-Caring process and the Behavioral Expectations in all interactions and in performing all job duties.
PRINCIPAL ACCOUNTABILITIES: Works with the Director to develop and implement processes and initiatives that monitor and improve customer satisfaction.Supports system and campus customer service initiatives.Is sensitive to customer service issues and responds appropriately.Builds and maintains effective relationships which create a high level of trust with laboratory employees and other departments. Works with the Director to continuously improve key laboratory processes, understands and utilizes the quality process, techniques and principles. Facilitates a team approach to problem solving and process improvement.Supports the hospitals quality process. Routinely supervises various laboratory processes including technical, non-technical, pre-analytical, post-analytical and processes involving the laboratory information system.Performs or oversees various administrative functions as delegated by the Director.Such functions may include maintaining appropriate inventory levels, staffing levels and payroll.Ensures that resources are used appropriately and maximum efficiency is achieved.Frequently represents laboratory management with or on behalf of the Director with physicians, patients and other departments. Supervises various laboratory employees overseeing their training and establishment/maintenance of competency levels.Performs timely employee performance evaluations and counseling when appropriate.Is an integral part of the interview process and provides the Director with input relating to hiring and termination.Routinely communicates new initiatives and policies to employees. Develops and implements departmental procedures in coordination with Medical Director to meet Regulatory Compliance such as TJC, FDA, AABB, CAP, CLIA, OSHA, and HCFA. Ensures safe care to patients adhering to policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice. Performs duties in a manner to promote quality patient care and customer service/satisfaction, while promoting safety, cost efficiency, and a commitment to the PI process. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
All requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. Quest Diagnostics is an Equal Opportunity Employer: Women / Minorities / Veterans / Disabled / Sexual Orientation / Gender Identity or Citizenship.
Internal Number: 67165
About Quest Diagnostics
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