As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
An individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally.
Essential Functions – These responsibilities are of utmost importance and the department can’t function without them
Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other information. Delivers reports, supplies, etc. to patient areas or hospital locations as needed. Accurately relays information from physicians, nurses, laboratory personnel and others. Uses Information Systems as required for patient care. Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults. Maintains accurate information on the unit board. Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed. Ensures that the work area is organized. Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs. Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed. Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Participates in unit, departmental and hospital educational programs. Attends unit/departmental meetings regularly. Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.
Handles and processes correspondence, reports, minutes, schedules, and typing in an accurate, timely, and appropriate manner, as assigned by the patient care team. Performs other duties as assigned.
Accepts and provides feedback The ability to work independently or with a team Stays current on technological aspects of position Manages resources prudently Willingness to accept change Sets priorities and manages time efficiently Recognizes the importance of process Answers customers questions and provides accurate information Knowledgeable regarding Institute services Thinks pro-actively.
Knowledge, Formal Education, and Training
Basic (0 to 3 months beyond high school)
License and Certification
Current AHA Healthcare Provider Certification
Job Related Experience and On-The-Job Training
More than 1 year and up to 3 years
Medical terminology training preferred. Previous clerical experience in a health care setting preferred.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.