Director, Patient Care Services - Mother/Baby Unit
University of Illinois Hospital & Clinics (UI Health)
October 4, 2018
Full Time - Experienced
The University of Illinois Hospital & Clinics (UI Health) is seeking a Director, Patient Care Services - Mother Baby. The Director, Patient Care Services - Mother/Baby Unit Responsible for the day-to-day operation of the Mother/Baby unit including the delivery of patient care, technical services, safety, quality, staffing, and clerical practices. Managing the nursing practice in delivery of patient care.
Provide coordination of care and services through the management team of nurses, technicians, professionals and clerical staff. Manage from pre-admission through discharge including monitoring patient care, addressing patient and family needs, resolving obstacles and problems, planning for patient discharge.
Interprets and directs the implementation of nursing philosophy and objectives, departmental policies and procedures, and applies recognized standards of nursing care and practice.
Develop a therapeutic relation with patients, family members, visitors and colleagues.
Plans, selects and devises nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffing standards.
Establishes, implements and evaluates quality of care. Plans and develops patient safety innovations and practice improvement.
Integrate Shared Leadership into clinical practice.
Assigns, directs and reviews the work of subordinate supervisors/other nursing personnel. Prepares formal answers to, and recommends the adjustment of, grievances and disciplinary matters.
Prepares budget for assigned area or program and is responsible for adherence to approved budget.
Monitors and evaluates operations for compliance with licensure, accreditation and regulatory standards.
Determines supply, equipment, and facilities needed to accomplish unit goals.
Plan, assign, and review work of staff to ensure that group objectives are met. Hire, train, develop and manage staff to ensure that a qualified staff exists to meet group objectives.
Actively collaborates across all disciplines within Mother/Baby units to facilitate unit operations and to ensure patient needs are met.
Ensure best outcomes and high quality compassionate care of patients as they move through the hospital and into the home or other care facilities
Develop a workplace culture that focuses on service excellence and an environment that encourages creativity, efficiency, quality of care, ingenuity, safety and innovations in operations.
Understand the process of change and take the initiative in planning and implementing change as needed.
Provides leadership to staff by example. Serves as a role model to staff for expected behavior related to communication, service, and accountability. Communicate in writing, in person, on the phone and via email with professionalism, courtesy and service-orientation to staff, co-workers, providers, patients and visitors and sets expectations for staff to do the same.
Perform other related duties and participate in special projects as assigned.
Illinois Registered Nursing license required.
Master's degree in Nursing and/or healthcare administration or related field is required.
A minimum of five (5) years clinical nursing experience in perinatal with progressive responsibility is required.
Two (2) years previous management experience is required.
Strong communication, customer service and decision-making skills; knowledge of budgetary processes and financial principles; knowledge of labor laws, standards of care, and regulatory standards required.
Interpersonal skills to successfully interact with Hospital personnel and physicians is preferred.
Strong computer skills with the ability to become proficient with applications is preferred.
Ability to organize, delegate, facilitate, and prioritize duties required.
Salary & Benefits:
UI Health offers competitive benefit packages, including: vacation days, paid holidays, Floating Holidays, State University Retirement System, tuition waiver, tuition discount for dependents, and excellent medical, dental, and vision packages.
For consideration, please submit a complete application and supplemental resume by October 29, 2018.
The University of Illinois at Chicago is an Equal Opportunity, Affirmative Action Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.